Validation Video – Watch and Learn

The day before yesterday I posted that most companies overindulge on recognition.  I made the point that what we need to do is validate employees more often (a management task) and save recognition for the really special contributions.  That post got a few comments – some supportive – some not.

Today in my reader and via twitter I got a couple of leads to a video called "Validation."

I offer that video here.  It's a bit long – 16 minutes.  But I think you can get the gist of it within the first 6 minutes.  It is right about the 5 minute mark where the best line in the video is said …

"We don't validate." 

Sums up most companies perfectly.

Take a look at the video and ask yourself – what is the difference between recognition and validation.  The character in the video isn't "recognizing" anyone – he is simply validating and communicating they are special, worthy, important.  I think this makes my point on the difference between validation and recognition better than my longish post the other day.

Comments, thoughts?

Readers via email feed may need to click through to see video.