Johnmadden This past weekend I spent a couple of days in Louisville, KY with 50 smart people interested in HR.  The program, HRevolution, was billed as an "unconference" – and I can say it lived up to that name.  No "standard" powerpoints (I really don't remember seeing one prepared slide,) lots of conversation and participation from the audience.  Formal and informal at the same time.  In other words – different than most conferences you'd attend.  A bit more free-flowing and open.  Fun to watch and fun to participate in.  

Hrevolution Huge mad props go to @trishmcfarlane, @beneubanks, @steveboese and @crystalpeterson for taking the time and the risk to put this together.  Thank you.  I enjoyed the meeting, loved the people, was interested in the content, learned some interesting perspectives.  120% worth my time.

But here's the thing (this is where the temperature will go up and the haters will come out…)

I'm not sure where we netted out.  

That may not be a bad thing – I'm just conditioned to leave meetings with a "to-do" list of things that I need to work on.  I didn't feel that anyone had that.  Until I have a to-do list I feel like I'm just cogitating – and I want to be activating.

It can get dangerous in my head when I don't have a to-do list.  I need to fill that vacuum and it can lead to neurons making connections that can get me in trouble.  This may be one of those times…

HRevolution – Are You Ready For Some Football?

Scrimmage I am not in HR.  Never been.  I've bumped into it in a few times.  Never a hard bump but one that could have drawn an interference flag had someone been watching.  My experience has always been that HR was the group in the organization that protected the CEO, other Execs and shareholders.  If we were playing football, HR was the offensive line for the muckitymucks.  HR kept the bad stuff out – away from the brains behind mahogony doors planning the next big strategic move, the next buy-out, the next financial whatzzit that will drive share price.

But interestingly – for Managers like myself and my employees they also played defense.  Every time I'd try to run a new play, one I thought could gain a few extra yards, HR was there cutting it off.  Simple things – changing titles, going outside "average" raises, not having "official" office furniture.  Every time I'd run the play HR seemed to be in the way – knocking the ball down, hitting me behind the lines.

How is that possible?  How can people on your own team play on both sides of the ball.  For you AND against you?

Then it hit me.  They weren't on my team – they were on the "company" team.  The company has a different definition of winning.  They didn't care about my playbook, only their own.

And that is the problem – in most organizations, HR is tasked with playing both ways, on both teams.

You can't win that game.  

When you play both ways on both teams you can't win, you can't lose, you can only draw.  I felt the frustration in the voices at HRevolution.  They feel that pain. I truly believe they are conflicted – and I feel for you all.

You Can't Change HR – You Can Only Change Companies

I'll bet if you look at any organization that has a creative, proactive, successful HR department you have a unified team approach to the market.  In other words, HR (as the progressives see it) can ONLY work in a company where everyone is on the same team. (Zappos anyone?)

Until you have the executives, managers, shareholders, employees – all agreeing with the mission/vision/values you can't have good HR.  

  • Good HR can only exist within a company run by executives who would rather lose money than lose people.  

  • Good HR can only exist within a company where the lowest employee should have the best parking space. 

  • Good HR can only exist within a company where HR is the most important department – not accounting.

HR has a choice in my book.  HR can continue to talk to other HR folks and commiserate about the position they are place in – or they can choose a team and play the game.  

Play it hard, play it fast and play to win. 

So after listening for two days I net out here…

If you want to provide progressive, important, seat-at-the-table (gah – I said it!) HR, find a good company.  

If you can't find a good company, change a bad company by changing the Executive Team (don't try to change HR or the employees – you all know what do to)

If you want average HR play both sides of the ball and live with it.

It's fourth down, 2 yards to the end-zone, 6 seconds left in the game, this score wins it.  What do you do?

Me – I'd punt just for sh*ts and giggles.

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  • http://crisscrossed.wordpress.com/ Crystal Peterson

    Really good thoughts, Paul. I felt the same frustrations in the room, but I’m with you. If you’re happy doing what you’re doing and love where your company is going, rock it out. If not, look for another company to work with.
    And I’m still your friend :-) .

  • http://hrringleadehr.com Trish McFarlane

    Paul, Paul, Paul…..where do I begin? First, thank you for not only attending HRevolution but for leading the Intro to Blogging session. I was told by more than one person that your session alone was worth the cost of their trip, so KUDOS my friend. Second, I was thrilled to finally meet you. You are someone I love to interact with online and on the phone. But, enough of the bootie smooching. 
    I don’t think we have to walk away from HRevolution with a to-do list like EVERY OTHER conference in the history of boring conferences. This was new. This was bringing people together to talk and to think. How can we presume we’d come away from one day together with a solid list of steps to take? That said, I think there are some takeaways we need from HRevolution. Read anyone’s account of the weekend and nearly everyone says they are still pondering what they heard and learned. The planning committee will be reaching out to each participant in the next couple days to ask a specific question or two about the HRevolution and we want to incorporate all our perspectives into the takeaway. This will be a living, breathing, changing document that we can use as a guide and a jumping off point for the next HRevolution.
    Let’s get away from the to-do lists. That is so not what a revolution or an evolution is about. Let’s give the other team something unexpected- like a punt. Or, for me, I vote for the Hail Mary. You can’t get a touchdown without some great risks. Nice post. I give it an A-. Would have been an A+ if it had a BNL reference.

  • http://upstarthr.com Ben Eubanks

    This is a fantastic post, Paul. I wish we could have had more time between sessions to just sit and ponder. These kinds of ideas could have really helped the conversation.
    Awesome. Simply awesome.

  • http://profile.typepad.com/2of6 Paul Hebert

    Good ‘cuz I wouldn’t be too happy if you weren’t. Great, Great job on the meeting!

  • http://profile.typepad.com/2of6 Paul Hebert

    I did have similar first thoughts… hey, this is different, don’t put the same rules around it. But then I’m concerned that with something, anything to put down as a to-do – it gives you permission to do nothing. At least with a simple, easy idea of what you would do different – you can’t just wait until the next meeting.
    Many of the blogs (sometimes mine included) do a great job of highlighting the problems. For me that’s the easy part. Identifying destination is harder and creating steps to get there harder still.
    I may have been a bit premature – the input you gather from the attendees now and in the coming weeks/months may have some of what I’m looking for. It just may be my ADD/Impatience kicking in.
    But as I said – 120% happy I was there to hear it. I’ll be 150% happy if something changes (even a small thing.)

  • http://profile.typepad.com/2of6 Paul Hebert

    It was hectic – a lot to do in a just a day and couple of evening hours. Great job Ben – I’m sure we’ll have more opportunities to shoot the breeze in the future.

  • Scott Crandall

    Paul — Based on your 3 criteria, good luck finding good HR.
    I’ve found virtually no (not fair: very few) execs who would lose money rather than people, NO execs where perqs aren’t part of the game (and a bigger part than they’d care to admit) — all of which precludes HR (on behalf of the employees) from being the most important department.
    We’re talking changing corporate culture, and elitism is bred into many execs from B-school on. Why do we not think twice about laying off 50 people @ $35K annually, and never touch the one or two under/non-performing execs @ $400K ++? It’s (partly) because “those people” (the $35Ks) aren’t “like us”.
    Corporate performance either starts with leadership or it doesn’t. And good things don’t happen because of good leadership, if bad things don’t happen due to bad leadership. I know that’s an over-simplification, but we’ve got to START simply. The change in corporate culture starts with accountability — and accountability MUST start at the top.

  • http://www.steveboese.squarespace.com Steve Boese

    Paul, I think you are correct in that many of us at the event attended, at least in part, from a perception that something is inherently ‘wrong’ or ‘broken’ and we need to be a part of fixing things. But without a specific to-do list, or action plan it seems that in some respects that the event may have failed on that account. I think we need to give it a bit of time, read and digest all the reactions, get some more specific feedback, and see what the next steps are. But I agree with your main assertion, change starts with each of us individually, then our companies, then an industry, and then the world. Maybe. It was great to see you again this weekend and look forward to the next time.

  • http://profile.typepad.com/2of6 Paul Hebert

    We are kindred spirits – but I believe that when the old guard goes and it will, we need to be talking like this to really get HR to be the central business function that creates differentiation. It will happen – but all revolutions take a bit of time – unless of course you don’t mind bloodshed – then we can speed it up. :)

  • http://profile.typepad.com/2of6 Paul Hebert

    Thanks Steve – you have a good point in there – we individually need to make a change first – that drives the other changes. Don’t get me wrong – I loved the conference, and as I said in my response to Trish – having a to-do list may be a hangover from other conferences. Maybe it is okay to wait for the info to settle before even attempting to create that next to-do. Great conversation this weekend – talk with you on the HRHappyHour Radio show on Wednesday night!

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