Incentive Intelligence
For those who don’t like change…
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If it’s all the same…Where do you focus?
The Journal for Accountancy Online (a publication of the American Institute of Certified Public Accountants) recently published an article on the results of a survey on what attracts and keeps high-performance employees to and with a firm. The results are interesting in that the differences in the employee rankings between the number one reason for [...]
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One Out of Three Ain’t Bad
I’m doing two things in this post. First, experimenting with a new thing I found on the web called "Slideshare" which has been billed as the "YouTube" for Powerpoint. Second, I am commenting on a presentation I found on the site. Slideshare provides space to upload a Powerpoint presentation and then share it with the [...]
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Hammer and Screws
News has been slow lately and I’m admittedly looking for items worthy of discussing on this blog. I found an old posting in my files from a site called “RevenueRoundtable.com” (which I can’t find any more – I think it is defunct.) The post had the headline – “Why I dislike Quota Clubs". The point [...]
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The Power of Consensus
I’m always looking for ways to influence behavior in a positive way to help my clients achieve their business objectives. Incentive programs typically leverage awards as the primary (and in many cases the only) way to get someone to change their behavior. I also believe that awards is one of the bluntest tools in the [...]
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Why Should Clients Take Us Seriously?
Of all the things that drive me crazy in the incentive and performance improvement industry the one that tops the list is the industry’s lack of rigor relating to the results and effects of incentive programs. The more we try to prove our solutions work the more we prove we have something to hide. I [...]
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Time To Challenge Assumptions
For years the performance improvement (incentive) industry has talked about "family involvement" as a key driver of performance for those participating in incentive programs. In the "old" days a catalog was sent to the home address to get the "wife and kids" involved. As progressive as we are as an industry we’ve updated that spiel [...]
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Soul Mate
I found someone who gets it! For years I’ve been waging a quiet war of desperation within the ranks of incentive and performance improvement professionals. The war is about the use of the word "incent" and "incentivize". I don’t know how many times I’ve been in meetings and conversations where people in the industry use [...]
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Seeing Is Performing
One thing that sets me off is the use of "behavior modification" when talking about incentives, motivation programs, promotions or anything related to improving performance. It makes me think of B.F. Skinner and salivating dogs. I don’t know about you all but I’m not a dog. I started to get irked when I read the [...]
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